Efficient management and export of Anqi CMS message form data: Your user feedback wisdom treasure

In today's digital world, the voice of the user is one of the most valuable assets of a company.Whether it is to obtain potential customer information, collect product feedback, or listen to user suggestions, the message form is an important bridge of communication between the website and users.AnQiCMS (AnQiCMS) fully understands the importance of these data, and therefore provides an intuitive and efficient message form data management and export function in the background, making your operation work twice as effective.

As an experienced website operation expert, I will guide you to deeply understand how to easily manage and export these valuable message data from the AnQiCMS background and transform it into strategies for business growth.

The gathering place of comment form data: Back-end management entry

After the user submits information through the留言表单on your website's frontend, these data will be safely stored in the AnQi CMS database.To access and manage this data, you just need to log in to your Anqi CMS backend.function managementEntry. Click to enter, and you will see "in the submenu"Website comment managementThis option. Here is where all user submitted form data converges, like a meticulously maintained customer information center.

Review and Management: Insight into User Needs

As an operations expert, it is crucial to review these messages regularly. You can:

  • Quick overview:Browse the summary information of each message to quickly grasp the main intent of the user.
  • View details:Click on any comment to view all submitted field content, including long suggestions or detailed requirement descriptions.
  • Filter and sort:For large amounts of data, you can filter and sort by submission time, keywords, and other conditions to quickly locate specific types of comments, such as filtering out information containing the words 'cooperation' or 'complaint'.
  • Process and marking:Although the document does not explicitly mention it, a mature CMS usually allows you to mark messages (such as "Processed", "To be followed up"), even to provide simple replies, thus forming an initial operation loop.

Through meticulous management,留言data is no longer isolated information, but valuable clues for optimizing products, improving services, and even discovering new business opportunities.

Data export: Convert insights into action.

Aq CMS understands the importance of data analysis for operation.Therefore, the system provides a convenient message data export function.Export DataorExport ExcelButton (specific name may vary by version).

What will the exported data file contain?This document will include the detailed content of all messages, including:

  • System default fields:Such as message ID, submission time, user IP, etc.
  • Basic contact information:As for the name, phone number, email, and other information submitted by the user.
  • Custom form fields:No matter how many custom fields you configure on the front end, their data will be fully included in the exported file.

Why export data?

  • In-depth analysis:Import data into Excel or a professional data analysis tool for user behavior pattern analysis and trend insights.
  • Customer Relationship Management (CRM) integration: Convenient to import into your CRM system, establish a complete customer profile, and carry out precise customer follow-up and marketing.
  • Data backup:As important operational data, regularly exporting and backing up is a good habit to ensure information security.
  • Interdepartmental collaboration:Share the data with the sales, marketing, or product teams to promote internal information circulation and strategy formulation.

Frequently Asked Questions (FAQ)

  1. What file formats are supported for the exported message data?In most cases, Anqi CMS supports exporting message data to CSV (comma-separated values) or Excel (.xlsx or .xls) format files.These formats are industry standards and are convenient for opening, editing, and analyzing in various spreadsheet software.

  2. Can only export comments submitted by specific users or within a specific time period?Yes, the 'Website Message Management' interface of Anqi CMS usually provides flexible filtering functions.You can filter the time range of comments submitted, keywords in the comment content, and even the contact information of the submitter for precise filtering, and then perform the export operation. The system will only export data that meets the current filtering conditions.

  3. Will the backend still retain the comment form data after export?Please rest assured, the export operation is a copy of the data rather than a move.After you export the message data, all the original data will still be kept intact in the "Website Message Management" list of the Anqi CMS backend. You can view or manage them at any time without worrying about data loss.