AnQiCMS supports various online customer service integration methods, enhancing the website's service capabilities.
Third-party customer service tools
The AnQiCMS template supports custom HTML and JavaScript and can directly integrate third-party online customer service tools such as Baidu Bridge, Me洽, Zhizhi, Live800, and others.Just embed the code provided by the customer service tool in the template.
WeChat customer service
We can integrate WeChat customer service QR code at the bottom of the website or on the floating button, where users can scan the code to add the corporate WeChat for online consultation.
Form message
By using the custom form feature, create an online message page. After the user submits the consultation information, the administrator can view and reply in the background.
Phone consultation
Display customer service phone number prominently on the website, enable one-click dialing function on mobile websites for easy direct phone communication.
Multi-channel service
It is recommended to integrate online customer service, WeChat, phone, and other service channels to meet the communication preferences of different users and improve customer conversion rates.